T

Privacy Policy

  1. We respect your privacy

(a) Sigmanta respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

(b) "Personal information" is information we hold which is identifiable as being about you.

(c) This Privacy Policy is designed to comply with Australian laws; however, if you are accessing our services or website from a jurisdiction outside of Australia, please ensure that it aligns with local regulations.

  1. Collection of personal information

(a) Sigmanta will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preferences, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(c) Additionally, we may also collect any other information you provide while interacting with us.

  1. How we collect your personal information

(a) Sigmanta collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

  1. Use of your personal information

(a) Sigmanta may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

(b) Sigmanta may contact you by a variety of measures including, but not limited to, telephone, email, SMS, or mail.

  1. Disclosure of your personal information

(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.

(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Sigmanta, www.sigmanta.com.au, its customers, or third parties.

(d) Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. This may include, but is not limited to, the United States of America.

(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

  1. Security of your personal information

(a) Sigmanta is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.

(b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

(c) In the event of a data breach that is likely to result in serious harm to you, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

  1. Access to your personal information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at privacy@sigmanta.com.au.

(b) We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act.

  1. Complaints about privacy

(a) If you have any complaints about our privacy practices, please feel free to send details of your complaints via email to privacy@sigmanta.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  1. Changes to Privacy Policy

(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

(b) Where changes to this policy are significant, we will make every effort to notify you directly, such as through email or a prominent notification on our website.

  1. Website

(a) When you visit our website
When you come to our website (www.sigmanta.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

(b) Cookies
We use cookies to identify returning visitors, store usage details, analyse website traffic, and improve your experience. Cookies may also serve relevant ads via third-party services like Google Adwords. You can reject cookies through your browser settings, though this may limit website functionality.

(c) Third-party sites
Our site may include links to external websites for your convenience, but Sigmanta is not responsible for their privacy practices. We encourage you to review the privacy statements of any website you visit.